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1. Incorporation of the CRL Express Rates and Terms

The rates, charges, surcharges, fees or levies for the Services and any special conditions as set out in the CRL Express Rates and Terms are incorporated into these terms and conditions as if it were set out in full. To the extent that there is any inconsistency in these terms and conditions and the CRL Express Rates and Terms the CRL Express Rates and Terms will prevail to the extent of such inconsistency.

2. Terms and Conditions

These terms and conditions govern the supply of Services by CRL Express to the Customer and are incorporated into every booking made for the supply of Services by CRL Express to the Customer, unless otherwise agreed in writing. Any bookings placed by the Customer constitute acceptance of these terms and conditions. These terms and conditions take priority over and will prevail to the extent of any inconsistency with any Application, the Customer’s terms and conditions and any terms and conditions set out in any Transport Document.

3. Not a common carrier

CRL Express is NOT a Common Carrier. CRL Express and will accept not liability as such. CRL Express may refuse the carriage or transport of any class of Goods in its absolute discretion.

4. Request for Services

All requests to make a booking for the supply of Services by CRL Express must be submitted to CRL Express in writing by email or via CRL Express’s online All requests for bookings must be submitted with sufficient, executable and reasonable instructions CRL Express is required to follow, including, but limited to:
- whether tailgate or hand unload is required;
- the description and particulars of the Goods including how to deal with and/or handle the
Any information contained in a quotation provided by CRL Express applies to the specific item, weight and volume of the Goods quoted, designated Services and Standard or Services and is only valid for 7 days from the date of the
CRL Express reserves the right to accept or refuse any requests for bookings for the CRL Express will communicate any non-acceptance.
CRL Express will supply the Services at the rates and surcharges as set out in the Rates CRL Express Rates and Terms current at the time a request for booking is
The Customer may only cancel bookings on terms that indemnify CRL Express for all claims and costs, losses, penalties, damages liabilities and expenses which CRL Express incurs in respect of that

5. Fees

CRL Express will issue an invoice setting out the fees payable in respect of its Services to the Customer which will be calculated in accordance with the CRL Express Rates and Terms (as applicable from time to time), then applying at the time the request for booking is
The fees payable by the Customer for the Services may include additional fees, charges and surcharges for the supply of Services depending on the nature of the Goods and It may include, but is not limited to, any additional charges in respect of any delay in connection with the Services which is not directly caused by CRL Express, Fuel Levy, late payment fees.

CRL Express may re-weigh, re-measure or revalue the Goods at any time, and amend its fees payable in respect of the Services at its
CRL Express is entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to shipping and forwarding agents and insurance brokers whether declared or otherwise and no such brokerage, commission or allowance or other remuneration shall be payable or allowable to the
All fees are exclusive of GST, unless otherwise indicated and GST is payable in The additional amount is payable at the same time and in the same manner as the first part of the consideration for supply to which the addi tional amount relates.
CRL Express reserves the right to amend the rates, charges, surcharges, fees or levies including the Fuel Levy set out in the CRL Express Rates and Terms by giving the Customer 14 days’ notice of such If the Customer continues to request bookings for the Services after receiving 14 days’ notice of those amendments, such conduct will constitute acceptance by the Customer to be bound by CRL Express Rates and Terms, as amended.

1. Payment

Credit terms will only be granted following receipt of an acceptable Application, with or without CRL Express may accept or reject the Customer’s Application in its reasonable discretion.
If credit terms are granted to the Customer, the Customer must pay for the Services in full within 30 days of receipt of a tax invoice in respect of the Services, unless otherwise agreed or as set out in the The Customer must pay the full invoiced amount without set-off or deduction.
If the Customer does not pay the full invoiced amount by its due date, then CRL Express may charge interest on any overdue amounts owing to CRL Express at the rate set out in the then current CRL Express Rates and Interest will accrue from the due date of payment until full payment of any outstanding amounts is made to CRL Express.
CRL Express may charge the Customer any collection fees and charges incurred by CRL Express in respect of any outstanding amounts owing by the
Failure to make payment by the due date will also entitle CRL Express, to provide the Customer’s information to relevant credit agencies without further notice in accordance with its credit reporting policy crlexpress.com
CRL Express may, at any time by notice in writing, suspend or terminate or vary the Customer’s approved credit limit if CRL Express reasonably believes that the Customer’s credit worthiness becomes If CRL Express suspends or terminates the Customer’s approved credit limit, the balance of the approved credit amount and any amounts incurred but not then billed to the Customer are immediately due and payable by the Customer within 30 days from the date of issue of such invoice.

2. Risk

The risk in the Goods does not pass to CRL Express and will remain with the Customer.

3. Performance of the Services

The Customer authorises CRL Express to determine the means, route and procedure to be followed in the handling, storage, distribution and/or transportation of the

The Customer authorises CRL Express to open any package containing Goods, and do any other thing in order to inspect or weigh the
The delivery of the Goods is satisfied if CRL Express delivers the Goods to the delivery address as instructed by the Customer and a person at that address provides proof of receipt of such Goods or a delivery docket, except where the Customer instructs that such Goods can be delivered without obtaining a receipt of delivery
If a person at the delivery address does not accept the delivery of Goods or the Goods cannot be delivered for any other reasons, the Customer authorises CRL Express to deal with the Goods at CRL Express’s reasonable discretion, including storing, disposing or returning the Goods at the expense of the
CRL Express may, acting reasonably, deem that certain Goods are Dangerous CRL Express may, acting reasonably, destroy or otherwise deal with any Goods that CRL Express reasonably considers are Dangerous Goods without notice or compensation to the Customer.
CRL Express will not be responsible for any damages, costs or loss incurred in connection with any delay in performing the Services or to carry out the instructions

1. Sub-contracting

CRL Express may arrange and subcontract out all or any part of the Services provided to the
All exclusions of liability under clause 14, extend to all sub- contractors, agents, employees and any other persons engaged by CRL Express to provide all or part of the
The Customer undertakes that it will not make any claim against or impose any liability upon any subcontractor, agent, employee and any other persons engaged by CRL Express in connection with the provision of the Services or the Goods and will indemnify any subcontractor, agent, employee and any other persons engaged by CRL Express from and against any loss incurred by the such person, except to the extent that such loss was caused by the negligent act or omission of CRL

2. Lien

Upon receipt of the Goods by CRL Express, CRL Express (and its contractors, servants or agents) will have:
- a special and general lien on the Goods; and
- a right to sell the Goods whether by public or private sale or auction without notice,

for all and any unpaid amounts owing by the Customer in respect of the Services whatsoever including any and all debts, charges and expenses or other sums due or which become due at any time by the Customer.

CRL Express will retain constructive possession of the Goods and the lien and rights granted by this clause 10 will survive delivery of the CRL express is entitled to retain the proceeds of sale of the Goods in respect of all sums due and owing from the Customer.

3. PPSA

In this clause, capitalised words and phr ases have the same meaning as in the Personal Property Securities Act 2009 (Cth) ( PPSA).
CRL Express will be deemed to have custody and possession of the Goods whether the Goods are in the actual physical custody and possession of CRL Express or any CRL Ex press’s subcontractors, servants or The Customer and CRL Express agree that CRL Express has possession of the Goods within the meaning of section 24 of the PPSA, even if the

Goods are in the possession of the subcontractors, servants or agents of CRL Express.

The Customer acknowledges and agrees that these terms and conditions constitute a security agreement for the purposes of the PPSA and CRL Express may, at the Customer’s cost, register a Security Interest in the Goods, and all the Customer’s present and future rights in relation to the Goods to secure payment of all amounts due and owing by the Customer under these terms and
CRL Express must not without our prior written consent, create or attempt to create a Security Interest in re lation to the Goods, other than as set out in this these terms and conditions, provided this does not prevent the Customer from entering into a general security agreement with any financier in respect of any financial accommodation given to the
Nothing in these terms and conditions is intended as an agreement that the Security Interest under these terms and conditions, attaches at a later time than the time specified in section 19(2 ) of the PPSA;
For the purpose of section 115 of the PPSA, the f ollowing sections of the PPSA do not apply to these terms and conditions: sections 95, 118, 121 (4), 125, 130, 132 (3)(d),

132(4) and 135; and

Nothing in these terms and conditions are intended as an agreement to subordinate any Security Interest that the Customer has in any Collateral in favour of any other
The Customer irrevocably authorises CRL Express and its agents to:
apply for any registration or give any notification, in connection with any Security Interest in relation to the Goods and/or the Services created under these terms and conditions;
complete any blanks in any other document associated with these terms and conditions, including any Financing Statement or Financing Change Statement; and
do anything else required to obtain registration of the Security Interest created under these terms and conditions, including any requisitions concerning

(i) The Customer waives its right to receive a copy of the verification statement confirming registration of a financing statement or f inancing change statement relating to the security interest granted under these terms and conditions.

1. Insurance

The Customer is responsible for insuring the Goods and must, upon the request of CRL Express, provide evidence of the existence of such
On request by the Customer, CRL Express may, in its absolute discretion, arrange insurance in respect of the
Without limiting clause 12 (b), CRL Express will not arrange insurance of the subject Goods unless the Customer provides instructions in writing and a written declaration of the value of the Goods before the Goods are delivered to or otherwise collected by CRL
Any insurances arranged by CRL Express is at the expense of the Customer and CRL Express may charge an administration fee for arranging the
CRL Express is not liable for and the Customer releases CRL Express from any liability in respect to any insurance arranged for the

Privacy Overview

Website Terms and Conditions of Use

1. About the Website

Welcome to www.crlexpress.com (the 'Website'). The Website Provides marketing and IT services (the 'Services').
The Website is operated by CRL Express Pty Ltd PTY. LTD. (ABN 84 624 958 532) . Access to and use of the Website, or any of its associated Products or Services, is provided by CRL Express Pty Ltd. Please read these terms and conditions (the 'Terms') carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.
CRL Express Pty Ltd reserves the right to review and change any of the Terms by updating this page at its sole discretion. When CRL Express Pty Ltd updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.

2. Acceptance of the Terms

You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available to you by CRL Express Pty Ltd in the user interface.

3. Registration to use the Services

In order to access the Services, you must first register for an account through the Website (the 'Account').
As part of the registration process, or as part of your continued use of the Services, you may be required to provide personal information about yourself (such as identification or contact details), including:
- Email address
- Preferred username
- Telephone number
- Password
You warrant that any information you give to CRL Express Pty Ltd in the course of completing the registration process will always be accurate, correct and up to date.
Once you have completed the registration process, you will be a registered member of the Website ('Member') and agree to be bound by the Terms.
You may not use the Services and may not accept the Terms if:
- you are not of legal age to form a binding contract with CRL Express Pty Ltd; or
- you are a person barred from receiving the Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Services.

4. Your obligations as a Member

As a Member, you agree to comply with the following:
- you will use the Services only for purposes that are permitted by:
  1. the Terms; and
  2. any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;
- you have the sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Services;
- any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify CRL Express Pty Ltd of any unauthorised use of your password or email address or any breach of security of which you have become aware;
- access and use of the Website is limited, non-transferable and allows for the sole use of the Website by you for the purposes of CRL Express Pty Ltd providing the Services;
- you will not use the Services or the Website in connection with any commercial endeavours except those that are specifically endorsed or approved by the management of CRL Express Pty Ltd;
- you will not use the Services or Website for any illegal and/or unauthorised use which includes collecting email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorised framing of or linking to the Website;
- you agree that commercial advertisements, affiliate links, and other forms of solicitation may be removed from the Website without notice and may result in termination of the Services. Appropriate legal action will be taken by CRL Express Pty Ltd for any illegal or unauthorised use of the Website; and
- you acknowledge and agree that any automated use of the Website or its Services is prohibited.

5. Payment

Where the option is given to you, you may make payment for the Services (the ' Services Fee') by way of:
All payments made in the course of your use of the Services are made using PayPal. In using the Website, the Services or when making any payment in relation to your use of the Services, you warrant that you have read, understood and agree to be bound by the PayPal terms and conditions which are available on their website.
You acknowledge and agree that where a request for the payment of the Services Fee is returned or denied, for whatever reason, by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees and charges, associated with the Services Fee.
You agree and acknowledge that CRL Express Pty Ltd can vary the Services Fee at any time .

6. Refund Policy

CRL Express Pty Ltd will only provide you with a refund of the Services Fee in the event they are unable to continue to provide the Services or if the manager of CRL Express Pty Ltd makes a decision, at its absolute discretion, that it is reasonable to do so under the circumstances (the 'Refund').

7. Copyright and Intellectual Property

The Website, the Services and all of the related products of CRL Express Pty Ltd are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and compilation of the Website (including but not limited to text, graphics, logos, button icons, video images, audio clips, Website, code, scripts, design elements and interactive features) or the Services are owned or controlled for these purposes, and are reserved by CRL Express Pty Ltd or its contributors.
All trademarks, service marks and trade names are owned, registered and/or licensed by CRL Express Pty Ltd, who grants to you a worldwide, non-exclusive, royalty-free, revocable license whilst you are a Member to:
- use the Website pursuant to the Terms;
- copy and store the Website and the material contained in the Website in your device's cache memory; and
- print pages from the Website for your own personal and non-commercial use.
CRL Express Pty Ltd does not grant you any other rights whatsoever in relation to the Website or the Services. All other rights are expressly reserved by CRL Express Pty Ltd.
CRL Express Pty Ltd retains all rights, title and interest in and to the Website and all related Services. Nothing you do on or in relation to the Website will transfer any:
- business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright, or
- a right to use or exploit a business name, trading name, domain name, trade mark or industrial design, or
- a thing, system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a thing, system or process),
to you.
You may not, without the prior written permission of CRL Express Pty Ltd and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Services or third party Services for any purpose, unless otherwise provided by these Terms. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.

8. Privacy

CRL Express Pty Ltd takes your privacy seriously and any information provided through your use of the Website and/or Services are subject to CRL Express Pty Ltd's Privacy Policy, which is available on the Website.

9. General Disclaimer

Nothing in the Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.
Subject to this clause, and to the extent permitted by law:
- all terms, guarantees, warranties, representations or conditions which are not expressly stated in the Terms are excluded; and
- CRL Express Pty Ltd will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Services or these Terms (including as a result of not being able to use the Services or the late supply of the Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.
Use of the Website and the Services is at your own risk. Everything on the Website and the Services is provided to you "as is" and "as available" without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors and licensors of CRL Express Pty Ltd make any express or implied representation or warranty about the Services or any products or Services (including the products or Services of CRL Express Pty Ltd) referred to on the Website. includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:
- failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;
- the accuracy, suitability or currency of any information on the Website, the Services, or any of its Services related products (including third party material and advertisements on the Website);
- costs incurred as a result of you using the Website, the Services or any of the products of CRL Express Pty Ltd; and
- the Services or operation in respect to links which are provided for your convenience.

10. Limitation of liability

CRL Express Pty Ltd's total liability arising out of or in connection with the Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the resupply of the Services to you.
You expressly understand and agree that CRL Express Pty Ltd, its affiliates, employees, agents, contributors and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.

11. Termination of Contract

The Terms will continue to apply until terminated by either you or by CRL Express Pty Ltd as set out below.
If you want to terminate the Terms, you may do so by:
- providing CRL Express Pty Ltd with 14 days' notice of your intention to terminate; and
- closing your accounts for all of the services which you use, where CRL Express Pty Ltd has made this option available to you.
Your notice should be sent, in writing, to CRL Express Pty Ltd via the 'Contact Us' link on our homepage.
CRL Express Pty Ltd may at any time, terminate the Terms with you if:
- you have breached any provision of the Terms or intend to breach any provision;
- CRL Express Pty Ltd is required to do so by law;
- the provision of the Services to you by CRL Express Pty Ltd is, in the opinion of CRL Express Pty Ltd, no longer commercially viable.
Subject to local applicable laws, CRL Express Pty Ltd reserves the right to discontinue or cancel your membership at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts CRL Express Pty Ltd's name or reputation or violates the rights of those of another party.

12. Indemnity

You agree to indemnify CRL Express Pty Ltd, its affiliates, employees, agents, contributors, third party content providers and licensors from and against:
- all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with Your Content;
- any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so; and/or
- any breach of the Terms.

13. Dispute Resolution

13.1. Compulsory:

If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought).

13.2. Notice:

A party to the Terms claiming a dispute ('Dispute') has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute.

13.3. Resolution:

On receipt of that notice ('Notice') by that other party, the parties to the Terms ('Parties') must:
- Within 14 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;
- If for any reason whatsoever, 14 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the President of the Australian Mediation Association or his or her nominee;
- The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing. The Parties must each pay their own costs associated with the mediation;
- The mediation will be held in Sydney, Australia.

13.4. Confidential:

All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as "without prejudice" negotiations for the purpose of applicable laws of evidence.

13.5. Termination of Mediation:

If 2 weeks have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so.

14. Venue and Jurisdiction

The Services offered by CRL Express Pty Ltd is intended to be viewed by residents of Australia. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of New South Wales, Australia.

15. Governing Law

The Terms are governed by the laws of New South Wales, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of New South Wales, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.

16. Independent Legal Advice

Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both parties having taken the opportunity to obtain independent legal advice and declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.

17. Severance

If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.

Approved by

Signature:	_________________________________________

Full Name:	......

Date:	......